Front Royal, VA - Prominently featured in Continental Who's Who, Susan O. Schall is acknowledged as a Pinnacle Professional Member Inner Circle of Excellence for her contributions to Transforming Engineering and Consulting.

Dr. Susan O. Schall is a prominent figure in the fields of engineering and consulting, bringing over twenty years of extensive experience to her role as the founder and lead consultant of SOS Consulting, LLC. Dr. Schall established her first consulting practice, Susan O. Schall Process Improvement Consulting, in 1999, where she served as president until 2002. She then took on the role of methodology director at R.R. Donnelley & Sons Company, Inc., before returning to her consulting roots in 2004 to create SOS Consulting. Under her leadership, the firm focuses on transforming small U.S. manufacturing workplaces into efficient environments capable of competing both now and in the future.

Dr. Schall's educational background is impressive, holding a Bachelor of Science in mathematics (1981) from State University of New York, College at Fredonia, and a Bachelor of Science in industrial engineering (1982) from Pennsylvania State University. She further advanced her studies at the same institution, earning a Master of Science in industrial engineering in 1986 and a Doctor of Philosophy in the same field in 1988.

Since graduating, Dr, Schall has been an active alum.  She served as a member of the Industrial and Professional Advisory Council in the Harold and Inge Marcus Department of Industrial and Manufacturing Engineering at Pennsylvania State University for fourteen years. She also served as past president, vice president, and board member of the Penn State Engineering Society. Mistly recently she served on the Graduate School Alumni Society Board of Directors, representing the College of engineering.

Her credentials include being an ASQ Certified Engineer and a Certified Manager of Quality/Organizational Excellence. Additionally, Dr. Schall is certified in the Six Types of Working Genius and holds the esteemed title of Six Sigma Master Black Belt.

Throughout her career, Dr. Schall has been actively involved in professional organizations.  Susan is a senior member of the American Society for Quality (ASQ) where she has served as vice-chair and chair of the Delaware and Northern Shenandoah Valley Sections and chair of the Fruend-Marquardt Medal Committee.  She currently serves as Treasurer of the International Society for Statistical Engineering.  Dr. Schall is also a fellow of ABET, the global accreditor of engineering, engineering technology, computing and applied science education programs.  She served on the Engineering Accreditation Commission (EAC) and as a representative Director on the ABET Board, representing the Institute of Industrial and Systems Engineers (IISE).  She then served as the first adjunct training director, transforming the volunteer training experience.  She was recognized as an ABET fellow in 2007.

Dr. Schall's contributions to the industry have been recognized with numerous accolades, including Engineering Excellence Bronze and Silver Awards from DuPont Engineering in 1990 and 1992, respectively. In 2018, she received the Medallion Award from the Institute of Industrial and Systems Engineers, which also honored her as a fellow in 2020. Furthermore, she has earned various alumni awards from Pennsylvania State University.

Looking ahead, Dr. Schall is committed to fostering continued growth and success in her consulting practice while contributing to improvements in the broader field of engineering education.

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